Shipping and returns

Bag orders

The tote is CA$85 and the purse is CA$65. I make each standard bag after you order. I expect to dispatch it in 15 to 20 business days, then ship within Canada for CA$25 per order. If I cannot meet that window, I'll contact you and offer a full refund. Ask me about custom colours before paying.

Returns

If a standard bag is not right for you, email me within 14 days of delivery. I'll help arrange a return of an unused bag in its original condition. Return postage is your responsibility. Once I receive and inspect it, I'll refund the item price to your original payment method. Original shipping is not refunded.

If your order arrives damaged or incorrect, contact me with a photo and I'll make it right. For a custom piece, I'll agree on the details and any return terms with you before you pay. These terms do not limit any rights you have under applicable law.

Wedding arch rental

Tell me your date first. I'll confirm availability, location, setup, price, and rental terms before requesting payment.